Last updated: 9 August 2026

Refund Policy

Digital products

Products sold on billyung are digital and are delivered instantly after payment is confirmed. Because access or content is provided immediately, sales are generally final unless the seller states otherwise or the product was not delivered as described.

Who handles refunds

Each seller is responsible for their own sales, deliveries, and refund decisions. billyung is a platform and does not process payments or hold funds — money is paid directly to the seller’s PayPal account. Refunds, where applicable, are issued by the seller through PayPal.

How to request a refund

• Contact the seller you purchased from, with your order details.
• If the product was not delivered or was materially not as described, the seller should make it right or refund you.
• As a PayPal payment, you also retain any buyer protections PayPal provides and may open a dispute through PayPal directly.

Chargebacks and disputes

Disputes opened through PayPal are handled according to PayPal’s policies between the buyer and the seller. billyung is not a party to these disputes.

Contact

Need help reaching a seller or have a question about this policy? Use our contact page.